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Best Practices for an Excellent Board of Directors #nonprofit #assnchat July 21, 2011

Filed under: The Personal Appeal — attract2engage @ 5:18 pm

The Board of Directors is everything. It should be where the buck stops. It should be where important decisions are made. It should be strong, willing, and able. If you don’t have a strong Board, these years may prove to be rocky for your association, and in fact could begin the unraveling of the whole nonprofit if you are not careful.

“In successfully-run associations, members of the board of directors possess good communication skills, carefully plan ahead, make good judgments based on sound decision-making practices, delegate work to qualified committee or advisors, exercise initiative and independent thinking and work well together as a team.”

“While there are leadership success stories, there are also leadership failure stories. If a board members cannot work together and do not abide by the governing documents, state statutes and their moral obligation of fiduciary duties, these board members can send their associations into political turmoil, financial collapse and physical deterioration. It is in the breakdown of good management practices and the lack of skilled leadership that give rise to claims of breach of fiduciary duty.”

Fiduciary duty is “the relationship of trust and confidence between one in a position or power, dominance or authority and another who is dependant on that person’s decision making, or exercise of authority”

Summarizing important fiduciary duties:

  • Utmost care: board members are bound to a higher standard.
  • Integrity: board directors must act with fidelity and honesty.
  • Duty of full disclosure: of all material facts which influence a director’s decision.
  • Loyalty: no “personal agendas” or conflicts of interest.
  • Duty of good faith: means total truthfulness, absolute integrity, and total fidelity to the association. The duty of good faith requires board members to always act in the best interests of the association.
This information was pulled from via Joanne L. Willoughby.

Below, you will find a list of best practices for all board of directors. If the board can follow this guide, that set term of directors will flourish the association immensely and leave a positive impact for other directors in the years to come.

1. Recruiting New Members.

They are thoughtful about their new members – and select them carefully. They don’t add people just because slots are open. They vet their new members carefully

2. Orientation.

They orient their new members carefully – to help them get up to speed on strategic issues and also to help them feel a member of the group.

3. Clear Expectations.

They lay out clear expectations for board members. My friend Sandy Rees (who’s sitting here with me over coffee this am) says “If they don’t have clear expectations, they are setting themselves up for problems either now or later.”

4. Enforced Expectations.

They discuss expectations often as a group. That way they stay alive, and get recognized and accepted.

5. Annual Planning Retreat.

And they have an annual retreat to discuss strategic issues and to forge closer working relationships among board members. The planning retreat helps them establish and know what their goals are.

6. Social Time.

They make social time among board members a priority. Because they know this helps create closer personal relationships among board members, which in turn, engenders trust and a sense of team.

7. Meetings.

They make sure board meetings are interesting. That board meetings focus on important issues. That meetings don’t waste members’ time.

“Every board member needs to leave feeling jazzed and excited about the organization,” says Sandy on her second cup of coffee.

8. Term Limits.

They enforce term limits, no discussion, no question. Rotating new board members keeps the board fresh, and open to new ideas. Everybody knows and accepts this.

No term limits means that the board evolves into more of a social club – and this is clearly not in the organization’s best interest!

9. Consent Agendas.

They use consent agendas to save meeting time so they can focus on what’s really important – following up on their strategic decisions.

10. Fun.

They have fun together, which establishes camaraderie. They take time for fun and for getting to know each other. You want your board members to enjoy their time on the board.

11. Group Process.

They pay attention to the intangible issue of group process – how the board members work together as a group. They do not engage in negativity, handwringing or naysaying.

They make sure that one group (usually the long time board members) does not dominate. So nobody ever says “that’s the way we’ve always done it.”

12. CEO.

They have a strong CEO who the board members like and trust. They stand by their CEO. They are in a partnership relationship with the CEO.

13. Focus.

They are willing to stay focused on what’s best for the organization -NOT their personal agendas or preferences.

14. Conflict.

They welcome strong discussion at board meetings, but they keep it cordial. Warm personal relationships developed through social time help create a comfortable environment for rich discussions.

They are willing to challenge each other, and willing to ask questions.

15. Respect.

They never embarrass a fellow board member in front of the other board members.

16. Adhere to Structure.

They never go around the CEO to individual staff unless they are working on a specific project directly with staff.

17. Giving.

Board Members All Give.

They all make a proud personal gift individually each year, putting their money where their mouth is. They encourage all other board members to give.


They know why their organization needs and deserves financial support. They are clear on what the message is.

19. Self Evaluation Process.

They have a board self-evaluation each year and they discuss it frankly.

20. Monitoring Progress.

High performing boards have a way to measure how well they are doing. They measure themselves against goals, both as individuals and as a group.

21. Bias Towards Action.

They are action-oriented. Board members understand that their job is not just to come to meetings and pontificate.

22. Individual Action.

Each board member knows what his or her job is.

23. Decision Making.

They establish who is supposed to make what decision, and they are clear about it. They have clear ground rules on how decisions are made.

24. Communication.

They are clear on how communication is supposed to flow.

25. Committees.

Committees all have a specific reason for being, specific deliverables and action items. There are not endless committee assignments.

26. Team Spirit.

Your board works together as a team. There is a team spirit energy that pervades everything they do.

Creating a high performing board is just like creating a team. Everybody has to be clear on their purpose and what their job is.

This list was taken from Gail Perry’s blog.

Thanks for reading! I work with four sets of Board of Directors from different associations. Some are more hands on than others, some are more domineering than others, some appreciate my input more than others. But the one thing they cannot deny is that they signed up for this position and therefore should be aware of their responsibilities. Sometimes they need a little reminding and nudging, but in the end, with these ideas in mind the Board will will be active and the association will benefit IMMENSELY! #leadership



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